Does travel agent and tourism in what that consist ?
Council with the reservation, the travel agent is the organizer of holidays of dreams for customers in a hurry. Branch of a great group, a turn operator or independent, it works within a travel agency. But it can also be with the other end of the wire on a telephone platform of tour operator or an airline company. If the emission of tickets remains its principal mission, it has many other functions. And more the agency where it works is small, more it will be required of him to be general-purpose.
It is pressed on the catalogues and booklets of its partners tour operators to inform the customers and to find the formula which is appropriate best for their situation according to several elements: dates, country, type of voyage, budget… It carries out then the reservation and issues the tickets. Its capacity to give councils, it is its value added compared to a voyage reserved on Internet. It must thus be ready to provide information to the customers on the visited country, such as the spoken language, the local currency, the means of transport, the formalities necessary to return in the country, the vaccines… Circuit, stay in club, hotel, car, restaurant, hiring of apartment… With him to ensure themselves of the availability of the products requested and to reserve them. In permanent relationship to the customers, the agent of voyage must be accessible, smiling and look after its elocution like its presentation. To have a relational good, the direction of the service and the commercial fiber are of primary importance.
DURATION AND PROGRAMME OF THE TRAINING
Our training program aims at returning the persons capable of being:
Travel agents, youth leaders, guides of groups ,organizers of journey and organized trips, coordinator of services of welcome(reception)….
ORGANIZATION OF THE TRAINING :
- ECONOMY AND SOCIOLOGY OF THE TOURISM
- HISTORY AND CULTURE OF CIVILIZATIONS
- COMMERCIAL MARKETING
- PRODUCED TOURIST AND ANIMATION
- AUTOMATIC CASH DISPENSER (TICKET OFFICE)
- COMMERCIAL LAWS
- NOTIONS OF TECHNOLOGY
CONDITIONS OF CANDIDATURE
- General knowledge
- Good linguistic level
- Good Presentation
- Level high school diploma
- High school diploma or Amount
Criteria of Physical appearance:
- 1,60 m 1,68 m (Girls)
- 1,70 m – 1,86 m (Boys)
- Weight in proportion with tall
- No visible marks
- No problems of health
- Know how to swim
- 4 Copies certified by the High school diploma or school certificate /li>
- 4 Copies certified of the national ID card
- 8 Identity photos
- 2 Copies of the passport legalized
- 4 Birth certificates
- 10 Stamps
The CFPNC groupe proposes several sessions every year
to see all the trainings here .